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Case Study · Specialised Fleet Operations

From no usable signal to excellent 4G coverage

A fleet operator was losing time every evening to a 4G dead zone inside their depot. Vehicles returning from the field with time-sensitive data couldn't offload it. Digicom Wireless specified QWIK-CEL using a desktop survey, deployed it quickly, solving the clients connectivity issues.

Solution QWIK-CEL by Digicom Wireless
Zero → Excellent
4G signal inside the depot, before and after
No Site Visit
Specified by desktop survey, no engineer visit required
100%
Upload reliability post-deployment
01 · Challenge

A fleet collecting critical data with nowhere to offload it

The client runs a fleet of specialist vehicles deployed across the region each day, capturing time-sensitive field data as part of their day-to-day operations. When vehicles returned to the depot each evening, they needed reliable 4G inside the warehouse to automatically offload the day's data. The depot didn't have it. The process delayed operations every night.

The blocker

For this operation, timely, secure data offload was not optional. A missed upload wasn't an inconvenience, it was a gap in the next day's reporting. The client needed a dependable fix, and they needed it without the delay of a traditional off-air repeater project.

Standard off-air repeater deployments for a depot like this would typically carry a lot of overhead that wasn't proportionate to the problem being solved:

  • Physical site surveys, adding time, cost and coordination before a single piece of equipment is ordered
  • Complex installation work, that drives up labour costs and time
  • Significant upfront capital outlay, disproportionate to a problem that is easily resolved with QWIK-CEL.

The client needed a clean, targeted fix that just worked, deployed at the speed their operation ran at.

02 · Solution

QWIK-CEL, specified by desktop survey and deployed fast

Digicom Wireless specified QWIK-CEL for the depot. QWIK-CEL is our own rapid-deployment product built around Nextivity Cel-Fi technology, designed specifically for jobs like this one. A targeted coverage problem in a defined zone, where a full off-air repeater project would be overkill and the time and cost of getting one designed, approved and installed would have put the fix months out.

The whole specification was completed by desktop survey. No engineer visit, no physical site walk, no waiting on scheduling. From there it was a quick deployment, and the depot had reliable 4G coverage where it needed it. The end-of-day upload process went from a nightly problem to a non-event.

Desktop Survey Only

Full site assessment completed remotely. No engineer visit required before deployment, no coordination overhead, no waiting on schedules.

QWIK-CEL Platform

Our own rapid-deployment signal product, powered by Nextivity Cel-Fi. No carrier coordination, no regulatory hurdles, no project drag.

Rapid Deployment

Specification to live coverage handled at the pace the client's operation actually needed. Minimal install footprint, minimal disruption.

Reduced Install Costs

Less equipment, less labour, less complexity than a traditional off-air repeater build. The cost drivers that make those projects slow and expensive simply aren't in scope.

QWIK-CEL On Site

QWIK-CEL antenna installed in the security fleet vehicle bay
Vehicle Bay

QWIK-CEL antenna positioned to cover the vehicle bay where the fleet returns to offload each evening.

Internal high-gain antenna installed in the depot office area
Office Coverage

Internal antenna extending the same 4G coverage into the depot's adjoining office space.

Internal view of the depot warehouse area covered by the QWIK-CEL deployment
Depot Floor

Installation made easy with included tripods for all high gain antennas.

03 · Results

No signal to excellent coverage, overnight

The change was immediate. Before deployment, vehicles returning from the field couldn't connect inside the depot, and the day's data sat on board waiting. After the deployment, the depot had excellent 4G coverage exactly where it was needed, and the offload process became automatic. Vehicles arrive, connect, upload. No intervention, no missed evenings.

Before vs After Deployment

Before Deployment
No Usable Signal

Vehicles returning from the field unable to offload the day's data. Processing delays and reporting gaps every evening.

After Deployment
Excellent 4G

Data offloads automatically the moment vehicles enter the depot. No delays, no intervention, no missed uploads.

Outcomes

  • Excellent 4G coverage delivered inside the depot, exactly where the upload process needed it
  • End-of-day data offloads completing reliably every evening, without manual intervention
  • Specified by desktop survey, sidestepping the cost and lead time of a physical site visit
  • Deployment turned around at the pace the client's operation actually runs at
  • None of the carrier coordination, regulatory drag or capital overhead that a traditional off-air repeater build would have carried
"
Our vehicles are out in the field all day collecting data that needs to be processed overnight. When they came back to the depot, the signal just wasn't there, and it was holding everything up. Digicom assessed it remotely, deployed quickly, and now it just works every single evening without anyone having to think about it.
Operations Manager, specialised fleet operations Client
04 · Conclusion

When the problem is specific, the fix should be too

A lot of indoor coverage problems are like this one. A defined zone in a defined building, a real operational consequence when the signal isn't there, and a traditional off-air repeater build that's too slow and too expensive to be the right answer. QWIK-CEL exists to fix exactly that kind of problem.

On this site, a desktop survey and a rapid deployment turned a nightly upload failure into something the operations team do not have to think about anymore. If your site is in the same position, QWIK-CEL could be the right solution.

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