aviation communication
Airports
Connect your team with faster speed, instant communications and ease. We connect all users whether your on the tarmac, behind the desk, on foot or on craft.
Keep your team connected between control centres, flight crews, centre staff, baggage, security and emergency personnel.
Customised Solutions
Airports are large areas filled with various airlines, thousands of workers and machinery. Airports need to manage operational efficiency, time restraints, emergencies and ensure the safety of all workers and customers. In order for them to do so, they rely heavily on effective and reliable communications.
Digicom Wireless offers a range of two way radio solutions that cater to the Airport Industry. Contact us now for the most reliable and up to date technology available for the aviation industry.
case study
Airport Link
Airport Link Company (ALC) operates the Green Square, Mascot, Airport Domestic and Airport International Train Stations.
To stay connected, Digicom provided a PoC Solution which connects the various team with an Area Wide Voice Network, GPS, Tracking and Emergency Features, all 23 metres below the earth’s surface!
Recommended Features
Emergency Duress Button
Emergencies require fast action. The emergency button is a critical feature on a radio, when pressed, sends an alert across the whole radio system and back to base.
Man Down
Keep your staff safe with man down. Equipping your system with man down functionality allows users to monitor any emergencies and peace of mind for staff knowing they are safe at all times.
Lone Worker
Many companies that have staff working alone and in remote locations now rely on Lone Worker. If the user fails to interact with the radio within a time frame, an emergency call will be initiated back to headquarters.
Text Message & Email
If voice communications aren't practical or necessary, users have the ability to interact via text messaging or email. You can even have pre-set favourites to acess at a touch of a button. Enjoy instant communications at the touch of a button.
Airport Two Way Radio Product Recommendations
Two Way Radios for Airports and Aviation Operations
Why Airports Can't Afford Communication Gaps
Airport operations run on tight margins. A ground crew that can't reach the ramp supervisor, a security team with patchy coverage in the terminal car park, or a baggage handler working alone in a remote bay without a functioning radio are not just operational problems. They are safety and liability problems. Two-way radio is the communication backbone of Australian airports because it works when everything else doesn't. It doesn't rely on a cellular network that drops out underground. It doesn't ask staff to unlock a phone with gloved hands in 90dB of engine noise. It just works.
Digicom Wireless has designed and supplied radio communication systems for airport environments across Australia, including a push-to-talk over cellular network for Airport Link Company (ALC) connecting staff operating 23 metres below ground at Sydney's airport train stations. That kind of project demands a thorough understanding of RF propagation, in-building coverage design, and aviation operational requirements. It's not something you figure out on the job.
The Cost of a Missed Call on the Apron
Aircraft turnaround times are tight. Delays caused by miscommunication between ground crews, ramp agents, and operations controllers cost airlines money on every rotation. A properly designed radio system with clear channel separation, group call capability, and adequate coverage across the entire apron reduces those delays. It's not a nice-to-have. It's an operational requirement.
Regulatory and Safety Obligations
Radio systems operating in airport environments need to comply with ACMA spectrum licensing requirements. As an ACMA-accredited provider, Digicom Wireless manages frequency licensing on your behalf, including application, coordination, and ongoing compliance. We also hold ARCIA accreditation, which reflects the standard of our system design and installation work.
What Airport Radio Systems Need to Do
Noise Cancellation for Tarmac Environments
Apron and tarmac noise regularly sits between 85 and 110dB depending on aircraft activity. Radios without proper noise cancellation produce unintelligible audio in those conditions. The Motorola MOTOTRBO range includes dual-microphone noise suppression as standard on mid and upper-tier models, which makes a real difference when a ramp agent is standing 10 metres from a running engine.
Multi-Channel and Trunked Operation
A single airport typically has ground handling, security, terminal operations, baggage, maintenance, and airline-specific teams all needing to communicate independently while still being able to coordinate across departments during disruptions. That requires proper channel planning, trunked infrastructure where call volumes justify it, and dispatch software that gives control staff full visibility over the network. We design those systems. We don't just supply the handsets.
GPS Tracking and Lone Worker Alerting
Staff working alone in remote cargo areas, on night shifts, or in plant rooms need more than a radio. They need a radio with GPS tracking so supervision knows where they are, and man-down or lone worker alerting so the system flags when something's wrong without waiting for a missed check-in. These features are standard on Motorola MOTOTRBO mid-range and above.
Coverage Inside Terminals and Underground
Open tarmac is the easy part. Getting radio and cellular coverage to work reliably inside a multi-level terminal, a basement car park, or an underground rail connection requires a different approach entirely. Digicom Wireless designs and installs distributed antenna systems (DAS) and in-building cellular (IBC) solutions to extend coverage into the zones where staff actually need it. If your current system has black spots, that's a solvable problem.
Solutions We Supply to Australian Airports
Motorola MOTOTRBO Digital Radio Systems
As a Motorola Solutions Platinum Channel Partner, Digicom Wireless supplies the full MOTOTRBO range. From IP67-rated portables for outdoor ground crews to vehicle-mounted units for apron vehicles and desktop dispatch consoles for operations centres. MOTOTRBO supports DMR digital voice and data, encrypted communications, trunked network operation, and integration with TRBOnet dispatch software.
Push-to-Talk Over Cellular with WAVE PTX
For sites where conventional radio infrastructure can't reach, or where teams need to coordinate with off-site airline operations and support centres, Motorola WAVE PTX delivers push-to-talk over the 4G/5G network. The same PTT experience as a two-way radio, with national coverage and no infrastructure to maintain on your end.
In-Building Cellular and DAS for Terminals
Terminal interiors, multi-level car parks, and underground connections are among the most challenging RF environments you'll encounter. Digicom Wireless designs and installs in-building cellular and distributed antenna systems to solve coverage problems in those areas. We also carry out PIM testing and RF coverage surveys to identify where your current system is falling short before we recommend a solution.
Who We Work With at Airports
- Ground crews and ramp operations: Portable radios built for outdoor, high-noise environments with group call capability and GPS tracking across the apron.
- Security teams: Encrypted digital communications with discreet audio options, emergency alerting, and coverage across terminals, perimeter zones, and car parks.
- Baggage handling and logistics: Multi-channel systems that keep baggage teams coordinated from check-in through make-up, arrivals, and cargo.
- Terminal and retail operations: Lightweight radios suited to terminal managers, cleaning crews, and retail staff working across concourse levels.
- Maintenance and facilities: GPS-enabled radios with lone worker alerting for technicians working alone in plant rooms, on rooftops, or in remote facility areas.
Radio Hire for Peak Periods and Airline Launches
When a new airline route launches, when you're managing a terminal expansion, or when your existing fleet needs to stretch across a busy period, buying additional units through a procurement process takes time you don't have. Digicom Wireless offers short and long-term radio hire with units pre-programmed to your channel plan and ready to deploy. It's the quickest way to scale your communications without a capital purchase.
Talk to Someone Who Knows Airport Communications
We're not a general IT company that also sells radios. Digicom Wireless is an ACMA-accredited, ARCIA-accredited Motorola Solutions Platinum Channel Partner with real airport project experience across Australia. If you have a coverage problem, a fleet that's due for upgrade, or a new facility to commission, we'll give you a straight assessment of what's needed and what it will cost.