Return Material Authorisation (RMA) Request Form

When shipping any defective product to Digicom Wireless, you must first electronically complete this return material authorisation (RMA) form for Digicom Wireless review and approval. Proof of purchase documents or Invoice number MUST accompany all warranty claims or they will not be processed. All warranty and repair is subject to strict manufacturer’s warranty and subject to their terms. All radio evaluations will incur an evaluation fee and will be confirmed in email RMA

Company Contact & Shipping Information

Company

Name

Phone

Address

State

Postcode

Return Details

Original PO Number

Digicom Invoice Number

Return Purpose*

Repair Service Replace Warranty

Fault Details*

Product/Module NO

Digicom Serial NO Number

Fault Description

Please read following instructions and terms carefully.

Packaging 

Please place an approved copy of the RMA Form with the package. Products should be appropriately packed to avoid damage during shipment please choose a sturdy box and foam. Damage or loss during shipment is sole responsibility of the customer.

RMA# 

RMA/ Job number is valid for 30 days from the date it is issued. Any returned product without a valid RMA number will be refused.

Shipping Details 

Only the products specified in the approved RMA request will be processed. Please return all repairs/returns to 14 Depot Road, Mortdale NSW 2223

Shipping Cost 

Warranty repairs – the customer is responsible to cover the freight cost to and from Digicom Wireless.

Non-warranty repairs – the customer is responsible for the cost of the shipment to and from Digicom Wireless.

Return Material Authorisation (RMA) Request Form

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